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Sticking to the service concept of "faster, better and more comprehensive", we have established a perfect electronic information system platform and spare parts warehouses all over the country as a guarantee system to provide users with 24-hour fast response service. After-sales service not only provides installation and maintenance solutions, but also guides users in use and maintenance. The three-level return visit system ensures users to obtain the best service.
1. Equipment registration:
During installation and commissioning, the staff will register the user information and equipment information in detail, and the response data will be automatically registered in the company's service system. Users can also fill in the registration card and send it to the After-sales Service Department according to the specified address.
2. Hour instant help:
Users can obtain telephone consultation/telephone ordering/telephone diagnosis services through the nationwide unified customer service hotline 400-0534-855.
3. Free lifelong consulting service:
Lifelong warranty and maintenance services are provided, and at any time and place, all users of thecan enjoy lifelong free consultation service.
4. Parts stock network:
We have set up a variety of original spare parts reserve warehouses nationwide, and a perfect secondary spare parts warehouse to ensure that users can get sufficient supply of spare parts within the service life.